VBet UK Review — Should you sign up?
Have you ever wondered whether it is worth signing up to VBet? It isn’t the biggest name in British sports betting, so you might have considered if it is a good place for punters to join. After all, as there are so many options out there when it comes to betting sites, you want to make sure you pick the right place. Bettors have a great deal to weigh up when deciding on a bookmaker.
I have dived deep into the overall experience at VBet, from customer service and safety to payment methods and promotions, to deliver my verdict on whether this is a bookmaker worth your time.
What I analysed on VBet
At Betting.com, we undertake a thorough process when reviewing betting sites like VBet. First up, we take a look at the licensing and registration system before diving into the features and sports offered by the bookmaker.
Mobile experience is always important, whether using their betting site on a browser or downloading an app. We also look into the quality and quantity of odds, and the overall functionality of their platforms on desktop and mobile.
Customer support is also an area we evaluate, trialling their various different contact methods. Here are the areas covered in my VBet review below:
- Licensing
- Available sports
- Value
- Features and options for betting
- Bonuses and promotions
- Usability
- Opening a new account
- Deposit methods
- Withdrawing your funds
- Customer support
VBet licensing, safety and trustworthiness
VBet is a well-regarded, licensed and secure bookmaker. Their parent company is called BetConstruct, which is also partnered with Hollywood Bets, Dafabet and the Betsson Group. A Curaçao licence was acquired by VBet in 2014, followed by licences in Malta, Sweden and the UK in the following years.
VBet complete list of licences
Malta: Malta Gambling Authority
Curaçao: Licence
France: National Gambling Authority
Sweden: Swedish Gaming Authority
What makes VBet safe
Betting sites have a responsibility for safety. They handle personal information and financial data, which needs to be properly protected. Sites like VBet must be secure and have the correct licences in place to ensure punters are safe when using their website or app.
What makes a betting site safe
- Safety of your funds
- Security of personal information
- Up-to-date and official licences
- Responsible Gambling policy
- Straight-forward terms and conditions
- Easy-to-access information on policies
VBet are run and operated by SCGO Limited. They are registered and incorporated in St. Julian’s, Malta, and also have a licence with the UK Gambling Commission under Remote Operating Licence Number 000-044662-R-324273. This license has been valid since 2016.
You can quickly find VBet’s Responsible Gambling policy in their general terms and conditions, where they offer a number of features to punters, including Self Exclusion, Reality Check and Time Out. The company is also partnered with other organisations to assist with Self Exclusion, such as Netnanny and Gamblock.
VBET safety and licenses: Hard to fault |
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Sam Cox: It is clear that VBet take customer safety and Responsible Gambling seriously with a selection of tools available to bettors. They have the necessary licenses and provide a platform where punters can feel safe. |
Sports and leagues you can bet on at VBet
VBet covers all the major sports and leagues you might be looking for. They have extensive esports markets, including Counter Strike and League of Legends. Their depth of markets is impressive, delving into junior competitions and niche leagues in the highest profile sports. Coverage of sports like tennis and basketball is plentiful. You can also choose to view their events covered and markets in a calendar format.
VBet sports and leagues covered: Comprehensive selection of mainstream and niche |
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Sam Cox: VBet has something for everyone. You have heaps of markets to choose from on the biggest leagues and events, plus solid coverage of niche sports and lesser-followed leagues/tournaments. Their sports and leagues coverage stacks up favourably against many of their competitors. |
VBet odds offers
VBet’s odds have improved in recent years, with their margin dropping considerably. The odds available can still be a bit hit and miss, so it is worth comparing them with others before placing your bets. In general, their margin is around average now, so prices on football, cricket and other major sports are pretty reasonable.
You can find a lot of boosted odds at VBet. This has really helped with the quality of their odds across the board, as they are frequently boosting prices, especially when it comes to football matches. These markets are all located under a dedicated tab on the home page or in their own section under each fixture.
VBet Odds: Much improved |
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Sam Cox: The odds at VBet are generally decent, and offer much more value than they did a couple of years ago. Their football betting prices are particularly good thanks to the frequency of their boosted odds. |
VBet betting options & features
VBet has a solid range of betting options and features for punters to try out. If you are into live betting or want to place a few long-term picks through outright markets, you have the choice at VBet. Accumulators are also available with some associated offers.
In-play
This bookie offers a decent catalogue of in-play markets. You can follow the action, with updates on the VBet website, and place your wagers. The VBet in-play system includes live action graphics and statistics to keep you informed.
Live streaming
Live streaming is available at VBet. Horse racing and greyhound events can be streamed on the VBet website. The video is of high quality and no qualifying wagers are required to access the streams from courses around the UK and Ireland.
Events calendar
On the home page, you can click on ‘calendar’ to view all events laid out clearly by their start date and time. You can choose which sports/leagues are included in the calendar. Select any day in the next week to see which events have odds available.
Special bets
VBet offers special markets on selected events throughout the year. For instance, you can find wagers on a team to win a match and to have a certain number of shots on target with boosted odds. These specials can be found in a dedicated area of the website.
5Up
Verified users qualify to enter 5Up. You predict the correct score of five football matches, and can win up to £10,000 if your selections are correct. Part of the game is called ‘Golden Shot’, which involves selecting the first goal scorer and minute of the first goal in nominated fixtures.
Selection of markets
Alongside coverage of the standard sports betting markets, VBet has some other options for punters to evaluate. Player props have grown in popularity over the last few years, with VBet offering markets like ‘player fouls’ and ‘player shots on target’ in football. Cricket, baseball, basketball, American football and others also have player and team props.
Sufficient features and betting options with VBet |
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Sam Cox: VBet has plenty of betting features, led by an excellent in-play console. Statistics are viewable through their website, plus you can easily browse their odds with the events calendar. The lack of a bet builder is a bit disappointing, but their number of pre-match markets helps to compensate. |
Welcome offers and promos – Grab a bonus at VBet
VBet update their welcome offer and promos more frequently than many of their rivals. Currently, you are eligible for a ‘guaranteed free bet’ of up to £20 when you place your first multi-bet.
Offers available at VBet will vary throughout the year – you can find their current deals on their promotions page.
VBet promo codes
The promo code ‘NEWBONUS’ is available to new customers. Simply enter the code when prompted to, and your first deposit will be matched up to a certain amount.
Once you have deposited, you just need to place a qualifying wager to receive the bonus.
VBet new player bonus
New players are automatically eligible for a bonus. After joining VBet, you need to place a multi-bet (at least three legs, minimum 3/10 odds per leg and minimum £2 stake).
Then, you receive 50% of your stake back as a free bet (up to £10) if your bet wins. If your wager loses, you receive 100% of your stake back as a free bet (up to £20).
VBet VIP program/loyalty program
At the time of writing, VBet does not offer a VIP program or any form of loyalty rewards.
VBet: Sound welcome offer and interesting promos |
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Sam Cox: It is a shame VBet does not have some form of VIP program or loyalty scheme. Their promotions are generally decent, but they could have a greater range available. The addition of a loyalty program would be very significant for this bookmaker. |
How easy do I find it to use VBet’s site?
First up, I looked at how you register and deposit funds in a VBet account. Then, I browsed on the desktop and mobile versions of the website to test the functionality and usability. It was important to see if loading times on mobile lived up to the speed of the desktop site.
After looking around at their markets, I placed some test wagers. It was easy enough to find the customer service on desktop and mobile. The same can be said for their Responsible Gambling tools and promotions.
Desktop version | 👍 |
Mobile on the web | 👍 |
Mobile apps | N/A |
- Desktop: The VBet website partners an aesthetically pleasing design with an intuitive and punter-friendly layout. In-play betting is slick, and there were no issues finding the customer support section.
- Mobile on the web: Everything available on desktop is also accessible on the mobile version of their site. Loading times are minimal, and the layout is ideal for quickly navigating around the site, whether jumping between sports or trying to contact VBet for assistance.
- Mobile apps: VBet currently doesn’t have a mobile app. Punters have to rely on the mobile version of their normal website.
Vbet: Slick and user-friendly desktop |
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Sam Cox: Vbet’s website is one of their strengths and it performs well on pcs, laptops and mobile devices. A weakness is the absence of a mobile app. |
How to register a new account with VBet?
Registering a new account with VBet is a quick and seamless process. You need to enter some simple personal information, choose your username, select a password and pick your preferred currency. After this, you have to provide a bit more information about yourself, and you have the option to set deposit limits. Here are the steps to register with VBet:
- Go to the VBet website and click ‘join’ in the top-right corner.
- Enter your name, date of birth and choose your username.
- Decide on a secure password.
- Select your currency.
- Click ‘next’ to open the next form.
- Enter your date of birth, address and mobile number.
- Decide how you want VBet to contact you.
Documents and information you need to share with VBet to open an account
As is the case with all bookmakers, you are required to provide several pieces of personal information to create an account with VBet. You then need to verify this information by showing VBet documents which prove your identity and address.
Proof of name
Send a photo of one of the following:
- Current signed passport
- Original birth certificate
- EEA Member State Identity Card
- Current UK or EEA Photocard Driving License
- Full old-style driving licence
- Photographic registration cards for self-employed individuals in the construction industry -CIS4
- National identity card bearing a photograph of the applicant
Proof of address
Directly send one of these documents to the support team:
- Utility bill
- Local authority current council tax bill
- Current UK Driving License
- Bank or building society statement from the last three months
- Original mortgage statement from the last year
- Letter from solicitor confirming recent purchase of house
User-friendly verification process at VBet |
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Sam Cox: There’s no fuss when it comes to registering and verifying at VBet. The forms are simple, and uploading your documents couldn’t be any easier. |
How reliable are VBet’s payment methods?
VBet have a number of payment methods available, including several e-wallets. Your money will usually be withdrawn using the same method used to deposit funds. VBet claims that all withdrawals will be processed within 72 hours, and encourages you to contact customer service if it takes longer.
Payment method | Min deposit | Max withdrawal | Average deposit time | Average withdrawal time |
Visa | £10 | £10,000 | Instant | 3 hours |
MasterCard | £10 | N/A | Instant | 3 hours |
Neteller | £10 | N/A | Instant | 3 hours |
Skrill | £10 | £10,000 | Instant | 3 hours |
PaySafe | £1 | £10,000 | Instant | 3 hours |
Eco Payz | £10 | £10,000 | Instant | 3 hours |
Yandex Money | £5 | N/A | Instant | 3 hours |
Astro Pay | £2 | £10,000 | Instant | 3 hours |
Good options and no fees with VBet’s payment methods |
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Sam Cox: VBet have sufficient payment methods available for punters to choose between. Some of their rivals have more options, but the main bases are covered by VBet, including the leading e-wallets and card payments. |
Cryptocurrency available at VBet
There are no cryptocurrency payment options available at VBet at the time of writing.
Time to collect your winnings? He’s how to withdraw your winnings from VBet
Withdrawing money from your VBet account is very straight-forward. I have outlined the steps you need to follow to collect your winnings:
Step by step guide on how to withdraw from VBet
- Enter the ‘my account’ section.
- Hit the ‘withdraw’ option at the top of the page.
- Select where you would like to withdraw the money to.
- Type in the amount you are withdrawing.
- Confirm the withdrawal.
- Check in your chosen bank account/e-wallet that the funds have arrived.
Other information to know when withdrawing
Your withdrawal of funds from your VBet account can be ‘pending approval’ for up to 72 hours. If it is still ‘pending approval’ after this period, it is best to contact customer support.
Simple and secure withdrawal of funds |
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Sam Cox: Funds are moved into your account quickly. Withdrawing your winnings is a hassle-free process. |
Is VBet’s customer service actually helpful?
The VBet website has a decent help and support page, with FAQs covering verification, withdrawals, safer gambling and general account queries. They boast telephone, email and live chat options if you have an issue you need to contact their support team about.
Details | Time | ||
Telephone | 👍 | +44 (0)203 582 4005 | Available 24/7 |
👍 | [email protected] | 24-48 hours | |
Live chat | 👍 | www.vbet.co.uk/contact-us | Instant |
Languages | 1 | English |
Customer service: A major strength of Vbet |
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Sam Cox: In my opinion, customer service is VBet’s greatest strength. They give you flexibility in how you contact them, and their attitude to dealing with anything from issues with verification through to complaints is superb. Response times are better than many other British bookmakers. The live chat is far superior to others. The only downside is that English is the only language covered. |
Responsible gambling
You easily access VBet’s Responsible Gambling policy in their general terms and conditions. As stated earlier they offer a number of features to punters, including Self Exclusion, Reality Check and Time Out. VBet have partnerships with other organisations to assist with Self Exclusion, such as Netnanny and Gamblock.
Responsible Gambling at VBet: Support available to punters |
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VBet provide access to tools to gove customers support and generally encourage responsible gambling. |
Awards and Recognitions
Vbet is a well-regarded bookmaker. However, as yet, VBet has not won any awards. We will watch their progress with interest and will let you know of any future awards.
Conclusion – Is it worth registering with VBet?
Sam Cox: Yes, VBet is a bookmaker worth trying out. Their odds have moved in the right direction over the last few years, and there’s often value to be found, particularly when it comes to football. For a bookmaker of their size in the UK, the number of promotions is more than you’d expect, with several sport-specific offers at any given time.
In-play betting and customer service are VBet’s standout strengths. The depth of markets on major sporting events is great, and matches up well even with the biggest sportsbooks in the country. The lack of a loyalty program and bet builder are the most significant downsides.
Overall, VBet has high enough odds and sufficient markets to be of interest to experienced punters. Those new to sports betting will enjoy the layout and intuitive design of the site.
Other betting sites to consider
If you like the look of VBet, these bookies could also be worth a go:
Check out the best betting sites in the UK with Betting.com.