What you’ll find in this Unibet Review
I put Unibet through their paces with a comprehensive test drive, using both the desktop and the app.
Firstly, I checked the welcome bonus, terms and conditions. Then I went through the registration and verification process.
I checked out a number of different sports before looking at specific bets. I then put a couple of bets on to ensure that the process was straightforward and effective.
Then I looked over the customer service section, the terms and conditions and at the information and support on safer gambling. These are the topics covered in my findings:
1. Licenses
2. Range of available sports
3. Odds’ value
4. Betting options & features
5. Bonus and offers analysis
6. Overall user experience
7. How easy is to open a new account
8. Things you need to know about their deposit methods
9. How withdrawing works
10. What do you do if you run into issues
Unibet licensing, safety and trustworthiness
Unibet is a well-established, well-regulated and trustworthy bookmaker. Their policies are clearly laid out on their website and their solid, reliable reputation, developed over more than two decades in Europe and the UK is well earned.
Unibet complete list of licenses
Gibraltar: Gibraltar Gambling Commissioner
What makes Unibet Safe
Betting sites need to deal with sensitive information, including financial and personal details, so it is essential that this information is kept secure. It is essential that betting sites are well regulated and everything that they offer is fair and legal. We set out our key points for making betting sites safe.
What makes a betting site safe
- Safety of funds
- Security of personal information
- Official Licenses
- Responsibly Gambling policy and tools
- Clear terms and conditions
- Easily accessible information on policies
All of the information regarding these policies and all terms and conditions are straightforward to find on Unibet’s website.
| What makes Unibet a safe and reputable company |
|---|
| Unibet hold licenses from and are regulated by both the UK Gambling Commission and the Gibraltar Gambling Commissioner. This means that they have to adhere to a strict code of conduct and that they are extremely well monitored. They have a clear privacy policy, which can be accessed via a link at the bottom of each page on their website, along with their security policy, which outlines how data on the site is encrypted, and their fair gambling policy. Unibet promote responsible gambling. Their safer gambling page outlines their commitment, gives tips for safe gambling and provides tools to help players along with contact details for outside agencies. All of this information is straightforward to find on the website, and the terms for bonuses are clear and straightforward. Chris Sampson: Unibet are a reliable and well-regulated company, who look after customer welfare in terms of data protection and safe gambling. |
Sports you can bet on at Unibet
Unibet offer in excess of 30 different sports markets. The popular sports such as football, horse racing, rugby union, cricket, tennis and golf are all well covered, along with more niche sports such as Cyclo-Cross and Floorball. The depth to many of the markets is impressive with a large variety of leagues being catered for. The bookmaker covers also has sections for esports, tv specials and politics.
| Sports Betting Markets at Unibet, depth and quality |
|---|
| Unibet have a broad sportsbook, which also offers depth across a range of sports and leagues. Football, Horse racing and Tennis are all covered particularly well. Football, for example, has great depth, with bets available for some of the more obscure leagues around the world, as well as popular markets such as the Premier League. They offer a large range of markets from the result of games to player props (number of passes made, cards, goals, assists). As well these hugely popular sports, punters who want to bet on sports with smaller followings such as surfing, handball and winter sports have their needs catered for, along with the specials markets for TV and politics. E-sports are available, and there is now a new virtual sports section. Chris Sampson: A broad and varied sportsbook which offers a range of markets, and has good depth, especially on the more popular sports. |
Unibet Odds Offers
Unibet’s sportsbook consistently offer fair and competitive odds.
I looked at three football matches, from the Premier League and the Championship in England, and from the Champions League. Their payout margins averaged at 95.6%. For the same matches bet365 averaged 94.8%, BetUK 96.4% and 10bet 96.2%.
For Rugby Union I looked at the three fixtures in the third round of Six Nations matches. Unibet’s payout margin was 91.4%, compared to bet365 (93.4%), BetUK (91.8%) and 10bet (90.3%).
For horse racing I took the 15:45 at Market Resen and, in a six horse race, Unibet had a payout margin of 86%. For the same race bet365 offered87.5%, BetUK were 87.9% and 10bet were 84.4%. This shows that the bookie is very competitive and fair.
Odds can be viewed as fractional, decimal or American.
| Unibet odds: consistent and competitive |
|---|
| Chris Sampson: Consistent and competitive odds across a range of sports. Unibet offer odds which are always fair and are often attractive to punters. |
Unibet Betting Options and Features
Unibet offer a good range of markets, options and features to enhance your betting experience. Ante-Post betting, Accumulators, Multiples, Each-Way bets, Outright winner bets Match Betting and In-Play betting are all available.
Cash out
Unibet have a cash out feature which allows you to lock in a profit or loss before waiting for the event to finish. Look out for the Cash Out logo in the bet slip when you place your bets, to ensure that the offer is available. This feature is available on:
Over 20 pre-match football bets
Live football bets (including Correct Score and Half Time/Full Time)
Football outright markets (winner and relegation)
Tennis outright market and place 1-2 bets
Variety of Markets
As well as traditional markets Unibet offer a wide range of options. Individual player props are becoming very popular, and these are available in a range of sports. In football, for some individual players, there are number of special markets set up for number of shots, fouls or cards. This is also available in cricket with player runs.
Bet Builder
Unibet have a football bet builder, which is available on a range of leagues and matches. You can have a maximum of 12 markets in one bet builder.
In-play
Unibet have offered live betting for many years so it comes as no surprise that they are among the best for this form of betting. The bookmaker offers a great range of in-play betting options, which allows to monitor the action and place your wagers accordingly. The depth of football markets mean that you can find a match to bet on at most times throughout the day. Other sports to offer in-play betting tennis, darts and E-sports.
There are multiple in-play markets to choose from. For example, in football, as well as the standard match winner, you can bet on which team has the most corners or who will score the next goal. In-play markets on more niche sports or lower tiers of sport, may lack the depth and variety of more popular events.
Live Streaming
Unibet constantly provides live streams of sporting events around the world. You’ll find streams for a range of sports including football, tennis, cricket, basketball, ice hockey, horse racing and greyhounds. Events and leagues covered include The FA Cup, La Liga, Serie A, Bundesliga, NBA and the NHL.
You may be restricted to which events you can stream due to broadcasting rights.
Multiples
Unibet offers a range of accumulators and multiples.
| Excellent range of bets and features at Unibet |
|---|
| Chris Sampson: Unibet have an amazing amount of markets and depth. They have a great in-play section, complimented by one of the best live streaming services available. Many types of bets are available, both pre-match and in-play. The bet builder, unfortunately, is only available for football and an option to customise your bet builder selection via Twitter would also be an area for further development. |
Welcome offers and Promos at Unibet. Grab a bonus at Unibet
Unibet have a welcome offer, which gives new customers their money back as a bonus up to £40 if your first bet loses, along with a £10 bonus to spend in the Casino. The bookmaker also has a number of other promotions aimed at existing customers.
New Player Bonus at Unibet
Unibet have a welcome offer, which gives new customers their money back as a bonus up to £40 if your first bet loses, along with a £10 bonus to spend in the Casino. The £40 sports bonus is available to all new UK customers. You need to bet a minimum of £1 on any outcome with odds of 2/5 or greater, excluding horse racing, greyhounds, and trotting. If that first bet loses, you’ll receive your stake back up to a maximum of £40 in bonus money to be spent on future bets.
There are, however, wagering requirements, and to meet these you must bet 3x your bonus money. Bets using bonus money must be placed with odds of at least 2/5 and must be placed within seven days of signing up. Cashed-out bets will not count towards wagering, and only those 18 and over can play at Unibet. To claim the bonus, you simply need to opt-in when you register and make a qualifying bet of at least £1. Remember you must use the bonus within a week. If you lose, you will get your stake back up to a maximum of £40 as bonus money. Terms and conditions apply. As ever, check the terms and conditions.
Unibet Deposit Bonus
There is no deposit bonus available on the sportsbook at Unibet.
Unibet Free Bet Bonus
As well as the welcome bonus, Unibet run a number of promos where you can be rewarded with free bets. Firstly, there is the Refer a Friend Programme. You can get up to £150 of free bets for referring up to three friends (x5 wagering requirements):
Friend Referred Bonus
1st Friend £30 of Free Bonus Money
2nd Friend £40 of Free Bonus Money
3rd Friend £80 Free Bonus Money
All bonuses have 5x wagering requirements.
For horse racing fans there are money back specials on selected races where if your horse finishes second or third you get your money back as a free bet, up to £20, minimum stake £1. Sometimes this promotion will give you a refund in real cash too.
Enhanced Odds at Unibet
Unibet have a scheme called Uniboost which offers enhanced odds on selected events. When placing a bet, look out for the Uniboost button and click on it to boost your odds.
At the time of writing Uniboost have a 25% profit boosts available for Premier League Darts. To take advantage of this add your selection to your bet slip then select the 25% Profit Boost Uniboost box. The maximum stake is £10, and the maximum winnings are £1,000. This is available on every round of the Premier League Darts.
For horse racing there is also the Price Boost and Super Boost where, in selected races, either individual horses or the entire field have their odds boosted.
Unibet Best Odds Guaranteed
Unibet have Best Odds Guaranteed on UK and Irish horse racing. The bookie also runs extra place specials on selected races for Each-Way bets.
Unibet Risk-Free Bet Bonus
Unibet will offer free to enter prediction games and bet builder games. Check out the promo pages to find out when these become available.
Unibet Reload Bonus
As mentioned earlier, Unibet have a number of offers available for existing customers, which give you the chance to rack up free bets and to boost your odds.
Unibet VIP Programme
At the time of writing Unibet do not offer a VIP programme on the sportsbook.
| An enticing welcome offer and regular promotions at Unibet |
|---|
| Chris Sampson: Unibet have a sound welcome offer for new customers, however, you need to read the terms and conditions as it comes with wagering requirements. There are a number of attractive promotions to keep things interesting for new and existing customers alike. Check the promo pages for these, and also check out the terms and conditions. A VIP programme could improve things. |
Unibet User Experience
Firstly, I looked at how to register an account, along with the welcome bonus, terms and conditions. Then I completed the registration and verification process. I checked out a number of different sports before looking at specific bets, focusing on football, rugby union and horse racing.
I placed a couple of bets to ensure that the process was smooth and straightforward and then looked at the customer service section, the terms and conditions and at the information and support on safer gambling. I conducted this research using both the desktop version of the website and the app.
Using Unibet on their website
The Unibet desktop website is comprehensive and is pleasing to the eye. However, it can be a little confusing at first. Punters may find that they spend a lot of time searching for things.
Using Unibet on their app
Unibet provide an excellent service on mobile devices. The app is quick, responsive and offers easy access to promotions, different sports markets, and all that the site has to offer. For novice bettors the app is much easier to use than the desktop.
| User friendly experience on the app at Unibet |
|---|
| Chris Sampson: Unibet provide a user-friendly experience on mobile devices, via the app. They have a sound desktop version; however, it can be a little overwhelming, especially for those who are new to betting. |
How to register a new account with Unibet
You can register a new account with Unibet in a matter of minutes. We have outlined the steps for you.
Step by Step Guide to Regestering a New Account at Unibet
- Go to the Unibet site, click on ‘Sports’ then click on the yellow ‘Register’ button
- You will be asked to opt into the welcome bonus and pick any other bonuses you want to claim
- Enter your details as required (name, address, date of birth, email, and phone number)
- Set your password
- Choose whether to receive promotional info.
- Confirm you are over 18 and click ‘Join’
Documents and Information you need to share with Unibet
Immediately after registering you will be asked to verify your account. Until this is done you will not be allowed full access to the site.
You will need proof of identity, such as a driving license or passport, and proof of residence, such as a recent utility bill or a bank statement with your current address
Depending on your payment method, you may need to upload further verification documents such as a photo of your debit card
ID Verification
You will need to upload a photo of one of the following:
National ID
Passport
Driver’s Licence
Address Verification
Copy of a bank statement (less than six months old).
Utility bill (less than six months old)
| A straightforward and secure sign in process at Unibet |
|---|
| Chris Sampson: A quick, simple and safe sign in and verification process. The steps are easy to follow, documents are easy to upload and you can easily access your welcome bonus. |
Unibet Payment Methods
Unibet have a number of options available for deposit and withdrawal. Debit cards have a minimum deposit of £5, with most other methods being £10. Deposit time is generally instant, with the exception of bank transfers.
| Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
| VISA | £5 | No limit | Instant | Up to 1 banking day |
| VISA Electron | £5 | No limit | Instant | Up to 1 banking day |
| Mastercard | £5 | No limit | Instant | Up to 1 banking day |
| Maestro | £5 | No limit | Instant | Up to 1 banking day |
| Paysafecard | £10 | – | Instant | – |
| Neteller | £5 | No limit | Instant | Up to 12 hours |
| Skrill | £5 | No limit | Instant | Up to 12 hours |
| Apple pay | £5 | No limit | Instant | Up to 12 hours |
| Trustily | £10 | No limit | Instant | Up to 24 hours |
| Bank Transfer | No limit | No limit | 1-3 working days | 2-5 days |
| Unibet deposits and withdrawals are safe, fair and easy to use |
|---|
| Chris Sampson: Unibet have an effective, fair and user-friendly system in place for deposits and withdrawals. Information on this, however, can take some time to find on the website. |
Cryptocurrency available at Unibet
At the time of writing, no crypto payments are available at Unibet.
Time to collect your winnings. Here’s how to withdraw your money from Unibet
Withdrawing from Unibet is straightforward. Follow these steps:
- Click on the Main Cash Account button and from here click on the yellow Account Button
- You will now be able to see your transaction history. Click on the ‘Bank’ option on the left.
- Then click ‘Withdraw Money’.
- Complete the form to say how much you would like to withdraw.
- Withdrawal options and time spans will be listed for you.
Other important information when withdrawing at Unibet
In general, the withdrawal times at Unibet are quick. E-wallets are generally the fastest.
| Speedy, sound and secure withdrawals at Unibet |
|---|
| Chris Sampson: Safe, fair and quick system for withdrawals. The time span for withdrawals is quicker than many of the bookie’s competitors. |
Unibet’s Customer Support
Unibet boast an extensive help section, with many FAQs. There is also a live chat feature, and an email service. Live chat is probably the fastest and easiest method.
| Contact: | Average Answer Time | |
| [email protected] | 1 working day | |
| phone | Freephone: 0800 329 393 | 5 minutes |
| Live Chat | Available on the App/Website 24/7 | Immediate response then 2 minutes to be put through to an advisor. |
| @Unibet | – | |
| @Unibet | – |
| Extensive help and FAQs at Unibet |
|---|
| Chris Sampson: Unibet´s help section is very useful and is fully stocked with a range of FAQ, with links to information on many different areas and topics. The live chat gives an immediate response. Emails and phone calls both get fast responses. The contact information and the live chat are not always easy to find, however. |
Responsible Gambling
Unibet take responsible gambling seriously. There are clear links to safer gambling on the website and app. In the safer gambling section, there are a number of tools to help punters. Unibet state that they aim to make zero revenue from harmful gambling by this year.
The first section, Keep it Fun encourages players to be aware of their gambling habits with tools such as a self-assessment task, a reality check (notifications telling punters how long they have been on the site and how much they have won/lost/bet in that time), and a behaviour monitoring tool which informs customers of any major changes to their habits on the website.
Stay in Control allows you to set deposit and loss limits and to block certain products.
Take a Break offers you the chance to have a Time-Out (up to 6 weeks), a self-exclusion (for up to 5 years) and a self-exclusion with GAMSTOP, which prevents you from creating an account with any UK gambling operators for a period of time.
The company recommends helpful software to block gambling sites as well as links to outside agencies. There is also information on underage gambling and advice about parental controls.
The safer gambling section can be found in a prominent position at the top of the page on the Unibet website.
| Unibet promotes safer gambling |
|---|
| Chris Sampson: Unibet has a great attitude towards responsible gambling, providing a number of tools to help those with a problem, in addition to links for external support. The section is well set out and is presented in a user-friendly and easy to understand way. |
Awards and Recognitions
Unibet is a well-regarded and trustworthy bookmaker. The company has won several awards for its sportsbook. The In-Play betting section is recognised as one of the best around.
Unibet Awards:
Sportsbook Operator of the Year – IGA Awards 2014
Best live betting operator in 2009 – eGaming Overview
Best sports betting operator in 2006, 2008 and 2009 – eGaming Overview
Unibet: Up there with Britain’s Best
Chris Sampson: Unibet are an excellent bookmaker. They have a great range and depth to their sports markets and have fair and attractive odds. A major strength is their live betting- They have a great in-play section and excellent live streaming to go with it. A VIP section would improve things and it would be good to see the company expand the football bet builder to other sports. The Welcome Offer has wagering requirements which means that it is not quite as generous as some of its competitors.
On the whole though Unibet is a trustworthy bookie with attractive odds, great in-play betting and excellent live streaming. Unibet can be recommended to experienced punters looking to change bookmakers and to novice bettors who are just embarking on their sports betting journey.
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