What you´ll find in this BetUK Review
I placed BetUK under the microscope, using both the desktop and the app.
Firstly, I checked the welcome bonus, terms and conditions. Then I completed the registration and verification process.
I scrutinised what was on offer for a range different sports before looking at specific bets.
I placed a couple of bets to ensure that all was in order and then looked at the customer service section, the terms and conditions and at the information and support on safer gambling. These are the topics covered in my findings:
1. Licenses
2. Range of available sports
3. Odds’ value
4. Betting options & features
5. Bonus and offers analysis
6. Overall user experience
7. How easy is to open a new account
8. Things you need to know about their deposit methods
9. How withdrawing works
10. What do you do if you run into issues
BetUK licensing, safety and trustworthiness
BetUK is a well-regulated and trustworthy bookmaker. Bet UK is operated by LeoVegas Gaming PLC who, in turn, are regulated and licensed by the UK Gambling Commission. Their policies are clearly laid out on their website and they are developing a solid, reliable reputation.
BetUK complete list of licenses
What makes BetUK Safe
Betting sites need to deal with sensitive information, including financial and personal details, so it is essential that this information is kept secure. It is essential that betting sites are well regulated and everything that they offer is fair and legal. We set out our key points for making betting sites safe.
What makes a betting site safe
- Safety of funds
- Security of personal information
- Official Licenses
- Responsibly Gambling policy and tools
- Clear terms and conditions
- Easily accessible information on policies
All of the information regarding these policies and all terms and conditions are straightforward to find on BetUK’s website.
| What makes BetUK a safe and reputable company |
|---|
| BetUK are operated by the LeoVegas Gaming PLC, who are regulated by the UK Gambling Commission. This means that they have to adhere to a strict code of conduct and that they are extremely well monitored. They have a clear privacy policy, which can be accessed via a link at the bottom of each page on their website. This outlines the measures they take to keep customer information secure and highlights how seriously they take data protection. BetUK extend this duty of care to their customers with promotion of responsible gambling. Their safer gambling page outlines their commitment, gives tips for safe gambling, tools to help you control your gambling and supplies contact details outside agencies. All of this information is straightforward to find on the website, and the terms for bonuses are clear and straightforward. Chris Sampson: BetUK are a reliable and well-regulated company, who look after customer welfare in terms of data protection and safe gambling. |
Sports you can bet on at BetUK
BetUK offer over 30 different sports markets. The bookmaker covers football and horse racing especially well. Other popular sports such as rugby union, cricket, tennis and golf are catered for along with more niche sports such as netball and volleyball. The depth to the football and horse racing markets is impressive with a large variety of leagues and meetings to wager on. The bookmaker also has sections for esports and specials such as politics and TV shows.
| Sports Betting Markets at BetUK: depth and quality |
|---|
| BetUK have a broad sportsbook, which also offers depth across a range of sports and leagues in the more popular sports. Football and horse racing and Tennis are all covered particularly well. Football, for example, has huge depth, with bets available for some of the more obscure leagues around the world, as well as popular markets such as the Premier League. They offer a large range of markets from the result of games, to player props (number of shots, cards, goals, assists). As well these hugely popular sports, punters who want to bet on sports with smaller followings such as chess, handball and lacrosse have their needs catered for, along with the specials markets for TV and politics. Chris Sampson: A broad sportsbook which offers a range of markets, and has good depth, especially on the more popular sports. |
BetUK Odds Offers
BetUK’s sportsbook consistently offer fair and competitive odds. The company can often boast more attractive odds than many of the bigger bookmakers, especially in football. I looked at three football matches, from the Premier League and the Championship in England, and from the Champions League. Their payout margins averaged at 96.4%. For the same matches bet365 averaged 94.8%, Unibet 95.5% and 10bet 96.2%.
For Rugby Union I looked at the three fixtures in the third round of Six Nations matches. BetUK’s payout margin was 91.8%. This time they couldn’t match bet365 (93.4%) but were again ahead of Unibet (91.4%) and 10bet (90.3%).
For horse racing I took the 15:45 at Market Resen and, in a six horse race, BetUK had a payout margin of 87.9%. This was slightly ahead of bet365 (87.5%) and also bettered Unibet (86%) and 10bet (84.4%). This shows that the bookie is very competitive in football and horse racing, while their Rugby Union margins are definitely fair.
Odds can be viewed as fractional or decimal.
| BetUK odds: consistent and competitive |
|---|
| Chris Sampson: Consistent and competitive odds across a range of sports and very good value in football and horse racing. |
BetUK Betting Options and Features
BetUK offer a good range of markets, options and features to enhance your betting experience. You can bet on match results and you can make long term predictions ahead of events (such as who will win next season’s Premier League). There are also various multiples and accumulators available.
Cash out
BetUK have a cash out feature which allows you to lock in a profit or loss before waiting for the event to finish. At the time of writing, they do not offer partial cash out.
Variety of Markets
As well as traditional markets BetUK offer a wide range of options. Individual player props are becoming very popular, and these are available. In football, for some individual players, there are number of special markets set up for number of shots, passes or cards.
Bet Builder
BetUK has a comprehensive bet builder, which is available on a range of sports. There are many options which you can combine.
In-play
The bookmaker offers a good range of in-play betting options, which allows to monitor the action and place your wagers accordingly. The depth of football markets mean that you can find a match to bet on at most times throughout the day. Other sports to offer in-play betting include tennis, rugby union and cricket.
Live Streaming
BetUK provides live streaming for horse racing and greyhounds. Overall, however, this aspect of their service is work in progress.
Multiples
Also known as accumulators or accas, BetUK allows you to place a variety of these bets. They also offer an Acca Betting Guide and Calculator. This gives you help in terms of looking at wagers you can put together and to work out your potential winners.
BetUK Blog and Podcast
The bookie have a blog with a range of articles and betting tips. They also have a podcasts featuring brand ambassadors such eight-time Champion Jockey Peter Scudamore and former England footballer Teddy Sherringham who pass on their betting tips on their respective sports.
| Good range of bets and features at BetUK |
|---|
| Chris Sampson: BetUK have a good amount of markets and depth. Their in-play section is steady rather than spectacular. Their live streaming of horse racing and greyhound racing is excellent, though we would like the bookie to extend this to other sports.. Many types of bets are available, both pre-match and in-play, with accumulators being a strength. |
Welcome offers and Promos at BetUK. Grab a bonus at BetUK.
BetUK have a generous welcome offer, which can net you £30 worth of free bets when you bet £10 on the sportsbook. There are promotions for existing customers, including the Acca Club. Many promotions, tips and other information can be found by clicking on the BetUK Specials tab.
New Player Bonus at BetUK
BetUK have a great sign-up offer for new customers. Place a minimum bet of £10 on the Sportsbook on odds of a minimum of 1/2 (1.5), and get £30 in free bets. To claim this offer you must opt-in and deposit within 7 days, then settle a £10 minimum bet at odds of 1/2 (1.5) or greater, to be credited with 3x £10 free bets. Free bets must be used on 4 or more selections with odds of 3/10 (1.3) or greater, stake not returned. Terms and conditions apply.
BetUK Deposit Bonus
There is no deposit bonus available on the sportsbook at BetUK.
BetUK Free Bet Bonus
BetUK often run promos where you can be rewarded with free bets. One example is the Champions League Round of 16. The bookie ran a £2 Free Bet Builder Ahead of the Round of 16 promotion. To qualify you must opt in and stake £10 on any Champions League market to receive a £2 Free Bet Builder bet. Terms and conditions apply.
For horse racing fans there is the Free Bet Club, where you can get 2 x £3 Free Bets every week. When you stake £15 on any horse racing event between Monday and Sunday you get one £3 Free Bet. Within a single weekly Offer Card, you’ll find two offers waiting for you to activate them, giving you the chance to claim a £3 Free Bet each time you bet £15.
The Acca club also gives free bets as rewards.
Man City Profit Boost
BetUK have a partnership with Manchester City and through this offer a promotion which can boost your winnings. Simply place a bet of £20+ on any Man City game. If it comes in, the bookie will increase your winnings by 10% up to £200!
Acca Club
The Acca club has two main advantages. A £5 Free Bet and Profit Boosts:
£5 Free Bet
Place a bet of £20 on accumulators with five legs or more (each leg must have minimum odds of 1.2 or more). Upon the settlement of the accumulator, a £5 Free Bet will be credited to your account.
Profit Boosts
If you claim your bonus card on your My Promotions page, you will get 5 profit boosts to use on accas with different numbers of selections. The minimum odds per selection is 1.2 (1/5). The maximum stake to use the profit boosts is £20 and your profit boosts will increase your winnings up to a max of £1000 per boost.
You can claim 5 boosts every week, refreshing every Monday – visit the “My Promotions” page again next week to claim your new boosts. You can claim five profit boosts in a week up to a maximum of a 50% profit boost.
As ever, terms and conditions apply.
BetUK Risk-Free Bet Bonus
While BetUK offer a number of promotions with free-bets, they are not currently running any promos with risk-free bets.
BetUK Reload Bonus
As mentioned earlier, BetUK have a number of offers available for existing customers, which give you the chance to rack up free bets and profit boosts.
BetUK VIP Programme
At the time of writing BetUK do not offer a VIP programme on the sportsbook.
| An enticing welcome offer and regular promotions at BetUK |
|---|
| Chris Sampson: BetUK have a generous welcome offer for new customers, which is very much in line with its competitors. They are particularly good for promotions offering free bets and profit boosts, especially through their Acca Club and Free Bet Club. |
BetUK User Experience
Firstly, I looked at how to register an account, along with the welcome bonus, terms and conditions, before completing the registration and verification process. I checked out a number of the different sports available before looking in greater detail at specific bets, focusing on football, rugby union and horse racing.
I placed a couple of bets to check everything ran smoothly before looking at the customer service section, the terms and conditions and at the information and support on safer gambling. I conducted this research using both the desktop version of the website and the app.
Using BetUK on their website
The BetUK desktop website is user friendly and allows access to all the different features the site offers.
The help section is easily found, and the number of topics covered in this is extensive. The in-play section is easy to use, with regular opportunities for live betting. Some of the pages tend to load a little slower than some of the leading betting websites.
Using BetUK on their app
BetUK provide an excellent service on mobile devices. The app is responsive, reasonably quick and offers easy access to promotions, different sports markets, and all that the site has to offer.
| User friendly experience on the website and the app at BetUK |
|---|
| Chris Sampson: BetUK provide a user-friendly experience on their website and on mobile devices, via the app. |
How to register a new account with BetUK
You can register a new account with BetUK in a matter of minutes. You simply hit the join button, provide your personal information, select a username, password and security question, enter the bonus code and click join. I have outlined the steps for you.
- Visit the BetUK website and click “Join”
- Enter your full name and date of birth.
- Select your region and type your address.
- Enter your phone number and agree to the terms and click “Create Account”.
After you’re done, you’ll have to go through the Know Your Customer (KYC) process.
Documents and Information you need to share with BetUK
As mentioned earlier you need to share personal details such as name, a valid email address, a phone number, country of residence and your current address. In order to verify your account you need to go through the following steps, which includes uploading a photo of your Passport, Drivers Licence or National ID.
ID Verification
You will need to upload a photo of one of the following:
National ID
Passport
Driver’s Licence
Address Verification
Copy of a bank statement (less than six months old).
Utility bill (less than six months old).
| A straightforward and secure sign in process at BetUK |
|---|
| Betting.com: A quick, simple and safe sign in and verification process. The steps are easy to follow, documents are easy to upload and you can easily access your welcome bonus. |
BetUK Payment Methods
BetUK have a number of options available for deposit and withdrawal, though other bookmakers can offer greater variety, especially through E-Wallets.
| Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
| VISA | £10 | No limit | Instant | Up to 5 days |
| Mastercard | £10 | No limit | Instant | Up to 5 days |
| VISA Electron | £10 | No limit | Instant | Up to 5 days |
| Maestro | £10 | No limit | Instant | Up to 5 days |
| Paypal | £10 | £4000 | Instant | Up to 24 hours |
| Bank Transfer | £10 | £35000 | Instant | Up to 5 days |
| BetUK deposits and withdrawals are safe, fair and easy to use. |
|---|
| Chris Sampson: BetUK have an effective, fair and user-friendly system in place for deposits and withdrawals. Information on this, however, can take some time to find on the website. |
Cryptocurrency available at BetUK
At the time of writing, no crypto payments are available at BetUK.
Time to collect your winnings. Here’s how to withdraw your money from BetUK
Withdrawal at BetUK follows a number of straightforward steps which I have outlined for you.
Step by Step Guide on how to withdraw at BetUK
- Click on the Profile icon, click Banking, and then Withdraw.
- Check your withdrawal method.
- Enter the amount you wish to withdraw.
- Follow the steps explained thereafter.
Other important information when withdrawing at BetUK
After you request your withdrawal the amount will still be visible on the withdrawal page until it has been sent from BetUK. This time frame can vary.
| Sound and secure withdrawals at BetUK |
|---|
| Chris Sampson: Safe, fair and reasonably speedy system for withdrawals. |
BetUK’s Customer Support
BetUK have a fairly robust help section, with many FAQs. There is also a live chat feature, available 24/7. While BetUK have an online presence on Twitter and Facebook, there is currently no customer support/contact through these mediums. There is no option to contact the bookie via telephone.
| Contact: | Average Answer Time | |
| [email protected] | 48 hours | |
| phone | – | – |
| Live Chat | Available on the App/Website 24/7 | Immediate response but automated message. 10 minutes to be put through to an advisor. |
| @BetUKCS 8am-11pm | – | |
| @BetUK | – |
| Comprehensive help and FAQs at BetUK |
|---|
| Chris Sampson: BetUK´s help section is very useful and is fully stocked with a range of FAQ, with links to information on many different areas and topics. The live chat gives an immediate response, and is generally helpful. Emails are generally replied to within 48 hours. We would like to see a customer phoneline introduced. |
Responsible Gambling
BetUK take responsible gambling seriously. There are clear links to safer gambling on the website and app. Here you can find tools, including Deposit Limits, Loss Limits, Session Limits, Wagering Limits, Reality Check, Time-Out and Self-Exclusion. There is also an advice on controlling your gambling, parental controls to protect minors and a self-assessment to help you recognise if your gambling is becoming a problem.
BetUK’s customer service staff are trained to recognise signs of problem gambling and addiction and are available to listen and support you in keeping in control of your gambling. There are also links to outside agencies and organisations who can provide you with support.
The safer gambling section can be found on the BetUK website, at the left side of the page.
| BetUK promotes safer gambling |
|---|
| Chris Sampson: BetUK has a great attitude towards responsible gambling, providing a number of tools to help those with a problem, in addition to links for external support. |
Awards and Recognitions
BetUK is a well-regarded bookmaker. It is rated as one of the best up and coming bookies in the Britain and is considered to be one of the UK’s best football betting websites. As yet, BetUK has not won any awards, however we will watch their progress with interest. We will let you know of any future awards.
BetUK: A new and constantly improving bookie with competitive odds
Chris Sampson: BetUK have excellent coverage of football and horse racing. They present consistently competitive odds and are constantly improving. They are developing into an excellent all round bookmaker. They have a good range and a generally good depth to their sports markets and a good in-play section. Horse racing and greyhounds benefit from excellent live streaming. I would like to see this developed across more sports. A VIP section would improve things, and I would like to see the customer support section introduce a phoneline. Maybe a greater range of payment methods would also be a step in the right direction. However, BetUK are new, vibrant and fresh and provide a great service for sports betting on the go. I recommend BetUK to experienced punters looking to change bookmakers and to novice bettors.
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