LeoVegas UK Review: Does LeoVegas Compete With The Big Names?
LeoVegas isn’t the biggest name in British sports betting, but it has seen its profile increase in recent years. If you’re looking for a new bookmaker, should LeoVegas be on your shortlist? Where does it excel compared to established bookies?
Initially known for its online casino, LeoVegas has also become popular with sports bettors, even in an immensely crowded field.
I have looked across what LeoVegas offers, from its customer service to its promotions, to decide whether this bookmaker is worth consideration.
What I analysed on LeoVegas
At Betting.com, we leave no stone unturned in our analysis of bookmakers. Research for this LeoVegas review was no exception, with an in-depth look at every element of the bookie from their security protocols through to the betting options available and their VIP program.
Mobile betting and promotions are inevitably vital. We experimented with LeoVegas on different devices to see just how the experience differs between desktop and mobile.
As part of the process, we also looked into their in-play betting system and browsed the site to see which sports and leagues they cover. Here are the primary factors considered in this LeoVegas review:
- Sports available to bet on
- Quality of odds
- Betting options
- Bonuses and promotions
- User experience
- Registering and creating an account
- Depositing funds
- Withdrawing winnings
- Customer support and help centre
LeoVegas licensing, safety and trustworthiness
LeoVegas is a safe and licensed bookmaker in the UK. The company has licenses in several different countries – their UK Gambling Commission license covers bingo, casino and ‘general betting standard – real event’ under the number 39198.
LeoVegas complete list of licences
Malta: Malta Gaming Authority
Ireland: Revenue Commissioners
What makes LeoVegas safe
Safety is one of the primary concerns for bookmakers. They have great responsibility with the personal information they handle. It is also vital that they have tools to aid responsible gambling.
What makes a betting site safe
- Protecting your funds
- Keeping personal data and information safe
- Current licences
- Responsible Gambling
- Accessible terms and conditions
- Additional information on safety
LeoVegas is licensed around Europe. Information about their licenses can be found in their ‘Who We Are’ section in the terms and conditions, which includes their registration number with the UK Gambling Commission. Further information is included in the footer of every webpage.
You need to scroll down to number 14 in the terms and conditions to find their section on ‘Safer Gambling’.
|LeoVegas: Sufficient safety options|
|Sam Cox: LeoVegas has improved its safety standards significantly since being hit with fines due to failings of their self-exclusion process. They have been innovative in the Responsible Gambling space, and are unquestionably a safe bookmaker.|
Sports and leagues you can bet on at LeoVegas
LeoVegas meets the needs of the vast majority of punters. They have comprehensive coverage of the biggest sports, and an array of leagues/events available. Football is clearly their primary focus, with impressive detail in both their pre-match and in-play markets.
More niche sports are also covered at LeoVegas, albeit with slightly fewer competitions available than some of their competitors. They lag a little behind the market leaders when it comes to the quantity of events covered for lesser-followed sports, though that is hardly surprising given the size of this bookmaker.
|LeoVegas sports and leagues covered: Enough for most bettors|
|Sam Cox: Most punters will find the sports and leagues they want to wager on at LeoVegas. Its football offering is the standout, but you can also be confident they will have odds available on other sports, including basketball, baseball and tennis.|
LeoVegas odds offers
LeoVegas’ odds are generally competitive across the board. Their margin is good to average depending on the market and sport.
Their odds offers are plentiful, including ‘Leo Boosts’, ‘trending combo’ and ‘season bets’. LeoVegas boosts prices like the majority of popular bookmakers, and presents punters with bets which are proving popular with other bettors.
|LeoVegas odds: Solid across sports|
|Sam Cox: LeoVegas’ standard odds are solid. Across all the sports they cover, they fare relatively well when we compared prices with similar bookies. Leo Boosts can be a good way to find some extra value, plus it’s worth looking out for their ‘season bets’.|
LeoVegas betting options & features
LeoVegas has numerous betting options and features for punters to experiment with. Whatever sport(s) you’re interested in, LeoVegas is bound to have some markets for you.
Live betting is a massive part of the LeoVegas product. In-play markets are front and centre when you load their website. They excel in the number of markets available and live betting features, though this does vary significantly from sport to sport. For bigger events, they will have statistical coverage of matches as the action unfolds.
LeoVegas enables you to create your own wager with their Bet Builder feature. They allow you to choose from a healthy range of markets to compile a custom bet, with odds provided immediately as you confirm each selection.
Punters have a lot of outright betting markets to choose from at LeoVegas, particularly when it comes to football. You can find player and team outright specials for major leagues.
Navigation of the LeoVegas website is simplified with the search bar in the top-left corner. Instead of trawling through menus to find the event you are wanting to bet on, you can type it into the search bar and the website will do the work for you.
The right-hand side of the LeoVegas homepage contains their special and boosted markets. The trending combo is a selection of wagers which have proven to be popular with your fellow punters. You can click ‘add to betslip’ to quickly back all of the trending bets.
Below the trending combos, you can find Leo Boosts. Updated frequently, this will contain one of LeoVegas’ boosted prices.
LeoVegas has a live streaming platform. At the time of writing, however, this only covers greyhound racing. Punters will be hoping this improves in the future.
|Decent features and betting options at LeoVegas|
|Sam Cox: LeoVegas has enough betting options and features to keep punters engaged. Live betting is a real strength, while there’s a good range of outright markets on football and other widely followed sports. It would be good to see more live streaming and a greater number of Leo Boosts as this bookie goes from strength to strength.|
Welcome offers and promos – Grab a bonus at LeoVegas
Promotions aren’t LeoVegas’ greatest strength. Their welcome offer is a little different from many of their peers in the British sports betting industry, but it can prove to be a very profitable option for some punters.
There are tabs for welcome offers and promotions at the top of the LeoVegas website.
LeoVegas promo codes
No promo codes are available for LeoVegas at the time of writing. You do not need a promo code to unlock their welcome offer.
LeoVegas new player bonus: 100% profit boost up to £100
New players are eligible for a 100% profit boost of up to £100 at LeoVegas. To qualify for this you must deposit at least £10 within the first 30 days of registering.
Skrill and Neteller deposits are excluded from this welcome bonus.
LeoVegas VIP program
You are automatically entered into the LeoVegas VIP program when you create an account. Starting at level one, you progress with each real-money wager you place. Your progress can be tracked in a bar in the top corner of the screen.
Several perks are on offer as you climb the VIP levels, including birthday rewards, special offers and entry to prize draws. There are 70 levels overall, which are split into seven sections. Each month, one person from each section will win prizes through a draw, including VIP experiences and Apple gear.
|LeoVegas: Incentive to keep coming back|
|Sam Cox: The LeoVegas VIP program encourages bettors to keep returning to the site. The progress bar makes it easy to track how close you are to the next level. Their prizes are exciting enough to make this VIP program enticing.|
How easy do I find it to use LeoVegas’s site?
To get started, I went about creating an account on the LeoVegas website. Next, I had to deposit funds, which was a stage I looked into on desktop and mobile. I tried out the desktop site, mobile website and their apps to understand which features are available on each. Loading times were an important factor, too.
Once I had familiarised myself with each platform, I placed some wagers. I also contacted customer service, and found their Responsible Gambling tools.
|Mobile on the web||👍|
- Desktop: Loading times are minimal when using LeoVegas on desktop. The site layout is straight-forward, although it could be more engaging.
- Mobile on the web: Every desktop feature can be accessed on their mobile site. The structure works better on the mobile version – LeoVegas has prioritised the mobile betting experience and it has worked wonders.
- Mobile apps: Downloadable on Apple and Android, the LeoVegas mobile app is one of the best in the business.
|LeoVegas user experience: Excellent on all devices|
|Sam Cox: It is very hard to fault the user experience at LeoVegas. Mobile betting is their strongest suit, but the desktop version of the website is still very good.|
How to register a new account with LeoVegas?
It is quick and easy to register a new account with LeoVegas. If you are not signed in, their home page presents the welcome offer before you get to any odds. You have multiple routes to their registration form.
Here are the steps to create an account:
- Click ‘get welcome offer’ or ‘open account’.
- You will be sent to a form where you enter your email address and select a password.
- Click ‘create account’.
- Enter your name, address and some other information before agreeing to the terms and conditions.
- Choose which welcome offer you would like.
- LeoVegas then gives you the choice to receive information about promotions. Once this is completed, you will receive a code via email and/or SMS.
- Once you have entered this code, you will be sent to the deposit page.
Documents and information you need to share with LeoVegas to open an account
You will need to provide LeoVegas with several documents to prove your age and identity before you can wager. These are standard requirements for sports betting in the UK.
To verify your identity, LeoVegas may ask for one of the following:
- Driving license
- Current passport
- National ID
To verify your address, LeoVegas may ask for:
- Bank statement
- Utility bill
At other times, LeoVegas could ask you to provide any of the following documents in relation to the source of deposit funds, or your personal circumstances:
- Tax returns
- Bank statements
- Company accounts
- Shareholder dividend statements
- Evidence of inheritance
- Evidence of rental income
- Evidence of winnings
- Evidence of sale of assets
|Straightforward document uploads at LeoVegas|
|Sam Cox: LeoVegas makes it a painless process uploading your documents. If you have provided the correct, up-to-date documentation, your account should be verified within a couple of days.|
How reliable are LeoVegas’s payment methods?
LeoVegas covers all the usual payment methods, including debit card transactions, PayPal and Skrill. The minimum deposit is the same across the board, and is slightly higher than some other bookies. Deposit times are excellent, while the withdrawal times are variable.
|Payment method||Min deposit||Max withdrawal||Average deposit time||Average withdrawal time|
|Visa||£10||£20,000 per month||Instant||Up to 5 days|
|Mastercard||£10||£20,000 per month||Instant||Up to 5 days|
|PayPal||£10||£20,000 per month||Instant||Up to 24 hours|
|Skrill||£10||£20,000 per month||Instant||Up to 5 days|
|Apple Pay||£10||£20,000 per month||Instant||Up to 5 days|
|LeoVegas: Main payment methods covered|
|Sam Cox: LeoVegas has fewer payment methods than some of their rivals, but they cover all the main options with minimal to no fees.|
Cryptocurrency available at LeoVegas
LeoVegas does not accept any form of cryptocurrency on their sportsbook. Punters can no longer use bitcoin to deposit and withdraw via Neteller.
Time to collect your winnings? Here’s how to withdraw your winnings from LeoVegas
Withdrawals at LeoVegas are a hassle-free process. If you are above VIP Level 30, you can withdraw as many times per month as you like. If you are below Level 30, you will be charged £3 if you withdraw funds more than three times in a month.
Here are the steps to withdraw from LeoVegas:
Step by step guide on how to withdraw from LeoVegas
- Visit the LeoVegas website or app.
- Go to your account page.
- Click on ‘withdraw’.
- Enter the amount of money you want to take out of your account.
- Confirm the withdrawal of funds.
- Check the funds have left your LeoVegas account, and keep an eye on them arriving in your bank account or e-wallet.
Other information to know when withdrawing
When possible, LeoVegas will send withdrawn funds to the payment method used for your deposits. If this does not work, they will contact you to set up an alternative. You must contact the support team to process a withdrawal of less than £10.
|Easy to withdraw funds at LeoVegas|
|Sam Cox: LeoVegas makes it easy for customers to manage their funds. You don’t need to fill out much information to withdraw your winnings. The only downside is that you might have to wait for a few days depending on your payment method.|
Is LeoVegas’s customer service actually helpful?
LeoVegas gives punters several options when it comes to contacting their customer service team. Their telephone, email and live chat are all responsive, with the live chat and telephone lines available 24 hours per day.
Their help centre is also packed with frequently asked questions, allowing many bettors to solve their issues without having to get in touch.
|Telephone||👍||0808 169 9799||24/7|
|Diverse customer support at LeoVegas|
|Sam Cox: LeoVegas has pushed the boat out with its customer support, offering several different channels to contact their team. The help centre can answer a lot of your questions, too.|
LeoVegas has the full set of Responsible Gambling tools, including reality checks, deposit limits and timeouts. Their Self Exclusion operates for a minimum of six months, and the timescale can be set by the punter when they initiate this. Links to GamStop, BeGambleAware.org, Gambling Therapy and the National Gambling Helpline are located in the footer of each page on their website – there is a direct link taking you to the contact options at the Helpline.
|LeoVegas supports punters with Safer Gambling|
|Sam Cox: LeoVegas checks all the necessary boxes when it comes to promoting Responsible Gambling.|
What awards is LeoVegas proud to have?
LeoVegas has accumulated several awards over the last decade or so. While predominantly rewarded for their casino, they have also been acknowledged for the quality of their sportsbook.
|Malta Gaming Awards||Sportsbook of the Year||2017|
|EGR M&I Awards||Brand of the Year||2018|
|International Gaming Awards||Online Gaming Operator of the Year||2020|
|LeoVegas awards: Regular success|
|Sam Cox: Experts in the industry have clearly taken notice and admired LeoVegas’ surge in recent years.|
Conclusion – How is LeoVegas better than others?
There is a lot to like about the customer experience at LeoVegas, particularly if you favour mobile betting. Their welcome offer is a bit different, and it won’t be for everyone, but it also has the potential to bring you some solid returns.
Its all-round package for football bettors is excellent, and their odds are generally pretty good for a bookmaker of their size. The in-play console is one of the best in the business. It would be good to see some more sportsbook promotions and boosted odds, however, and the lack of live streaming outside of greyhound racing is a shame.
While a relative newbie in the world of sports betting, LeoVegas stacks up well against many of the established brands. There are areas we’d like to see improve, but it is still a bookmaker worth considering.
Other betting sites to consider
If you like the look of LeoVegas, these bookies could also be of interest: