What you´ll find in this 10bet Review
I put 10bet through their paces with a comprehensive test drive, using both the desktop and the app.
To start with, I checked the welcome bonus, terms and conditions. Then I went through the registration and verification process.
I checked out a number of different sports before looking at specific bets in greater detail.
I placed a couple of bets to check everything ran smoothly and then looked at the customer service section, the terms and conditions and at the information and support on safer gambling. These are the topics covered in my findings.
1. Licenses
2. Range of available sports
3. Odds’ value
4. Betting options & features
5. Bonus and offers analysis
6. Overall user experience
7. How easy is to open a new account
8. Things you need to know about their deposit methods
9. How withdrawing works
10. What do you do if you run into issues
10bet licensing, safety and trustworthiness
10bet is a well-established, well-regulated and trustworthy bookmaker. Their policies are clearly laid out on their website. Since 2003 they have earned a solid reputation in the gambling industry and this credibility extends to the company’s sportsbook. 10bet are licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority.
10bet complete list of licenses
Malta: Malta Gaming Authority
What makes 10bet Safe
Betting sites need to deal with sensitive information, including financial and personal details, so it is essential that this information is kept secure. It is essential that betting sites are well regulated and everything that they offer is fair and legal. We set out our key points for making betting sites safe.
What makes a betting site safe
- Safety of funds
- Security of personal information
- Official Licenses
- Responsible Gambling policy and tools
- Clear terms and conditions
- Easily accessible information on policies
All of the information regarding these policies and all terms and conditions are straightforward to find on 10bet’s website.
What makes 10bet a safe and reputable company |
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10bet hold licenses from and are regulated by both the UK Gambling Commission and the Malta Gaming Authority. This means that they have to adhere to a strict code of conduct and that they are extremely well monitored. For good measure they also hold licenses in Sweden and Ireland. They have a clear privacy and cookie policy, which can be accessed via a link at the bottom of each page on their website. 10bet promote responsible gambling. Their Responsible Gambling section outlines their commitment, gives tips for safe gambling and provides tools to help players along with contact details for outside agencies. All of this information is straightforward to find on the website, and the terms for bonuses are clear and straightforward. Chris Sampson: 10bet are a reliable and well-regulated company, who look after customer welfare in terms of data protection and safe gambling. |
Sports you can bet on at 10bet
10bet offer in excess of 30 different sports markets. They cover the major sports really well and provide bettors with great options in football, horse racing and golf among others. They also provide coverage of more niche sports, offering good value for punters with cycling being a strength. Esports and virtual sports are well covered and they have specials markets for TV and politics.
Sports Betting Markets at 10bet: good range of sports to bet on |
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10bet have a broad sportsbook, which also offers depth across a number of sports and leagues. Football, horse racing and golf are covered really well. Football, for example, has great depth, with bets available for some of the more obscure leagues around the world, as well as popular markets such as the Premier League. They offer a large range of markets from the result of games to player props (number of passes made, cards, goals, assists). Horse racing is covered well and the bookie provide great coverage of golf. As well these hugely popular sports, punters who want to bet on sports with smaller followings such as curling and handball have their needs catered for, and 10bet are among Britain’s best betting sites for their coverage of cycling and chess. 10bet provide a great service for esports. They offer one of the best betting markets for the League of Legends, and Counter Strike: Global Offensive. 10bet also offers Betting Markets on a wide range of competitions, including Starcraft 2, Overwatch, Dota 2, The International, and Master League and Pro League. Virtual sports are also covered well at 10bet and they have specials markets for TV and politics. Chris Sampson: A broad and varied sportsbook which offers a range of markets, and has good depth on the more popular sports, with football, horse racing and golf being strengths. In terms of more niche sports, 10bet are up there with the best for cycling and chess. |
10bet Odds Offers
10bet’s sportsbook consistently offer fair and competitive odds.
I looked at three football matches, from the Premier League and the Championship in England, and from the Champions League. Their payout margins averaged at 96.2%. For the same matches bet365 averaged 94.8%, BetUK 96.4% and Unibet 95.6%.
For Rugby Union I looked at the three fixtures in the third round of Six Nations matches. 10bet’s payout margin was 90.3% compared to bet365 (93.4%), BetUK (91.8%) and Unibet (91.4%).
For horse racing I took the 15:45 at Market Resen and, in a six horse race, 10bet had a payout margin of 84.4%. For the same race bet365 offered 87.5%, BetUK were 87.9% and Unibet were 86%.
Overall this shows that 10bet generally have very good odds and are also fair.
Odds can be viewed as fractional, decimal or American.
Good value odds at 10bet |
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Chris Sampson: 10bet’s odds for football and rugby union compared well to the leading bookmakers. They also have great odds for golf. In the horse race I looked at 10bet’s odds were not outstanding but were still fair. |
10bet Betting Options and Features
10bet offer a good range of markets, options and features to enhance your betting experience. Ante-Post betting, Accumulators, Multiples, Each-Way bets, Outright winner bets Match Betting and In-Play betting are all available.
Cash out
10bet have a cash out feature which allows you to lock in a profit or loss before waiting for the event to finish. This is called “say when” at 10bet. Check out whether it is available on the event you are wagering on. As always check terms and conditions
Variety of Markets
As well as traditional markets 10bet offer a wide range of options. Individual player props are becoming very popular, and these are available in a range of sports. In football, for some individual players, there are a number of special markets set up for number of shots, fouls or cards. This is also available in basketball and Ice Hockey. In less popular events there are fewer of these options.
Bet Builder
10bet have a bet builder, which is available on a range of sports, leagues and matches. This allows you to construct your own wagers.
In-play
The bookmaker offers a number of in-play betting options, which allows you to monitor the action and place your wagers accordingly in a number of sports. 10bet provide punters with detailed up-to-the-minute coverage of these events. The selection of in-play sports markets on offer is strong, and there is very little delay in the time it takes to process a live bet.
Football in-play markets are the most popular, and 10bet covers all of the popular leagues across Europe, as well as all of the top four divisions in the UK and several non-league divisions.
In-play markets on more niche sports or lower tiers of sport, may lack the depth and variety of more popular events.
Live Streaming
10bet does not provide live streaming at the time of writing.
Multiples
10bet offers a range of accumulators and multiples.
Esports, Virtual Sports and Specials
10bet cover esports and virtual sports really well, providing good range and depth. They also have markets for specials on TV and Politics.
Good range of bets and features at 10bet |
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Chris Sampson: 10bet have a good amount of markets and depth. Many types of bets are available, both pre-match and in-play. The bet builder is available for a number of sports including football, cricket and basketball. The in-play section is very strong. Punters are provided with detailed stats, graphics and minute by minute coverage of events. There is no live streaming available and this would not only improve the betting site as a whole but would give yet another boost to 10 bet’s top notch in-play betting. |
Welcome offers and Promos at 10bet. Bag a bonus at 10bet.
10bet have a welcome offer, which provides new customers with a 50% bonus up to £50 when they deposit £15 or more. There are also other promotions to take advantage of as well as a VIP club.
New Player Bonus at 10bet
10bet have a welcome offer, which gives new customers a 100% bonus up to £50 when they deposit with the code10BETSPORTS. To participate simply login, deposit £15 or more and get your bonus. As always check terms and conditions.
18+. New bettors get 100% of deposit up to £50; Once per household; Min deposit £15 (no Skrill/Neteller); Wager a total of 8 times deposit + bonus, with max qualifying bet stake equal to your initial bonus amount; Bonus expires after 60 days; Min odds of 4/5 on singles, or 2/5 per leg for acca; Some bet types excluded; See full terms;
10bet Deposit Bonus
10bet’s welcome offer comes in the form of a deposit bonus.
10bet Free Bet Bonus
10bet offer a £1 free bet for every goal in a selected Premier League match when you bet £25 on the Premier League. For the Europa League there is a similar offer which rewards punters with £5 in free bets if there are five or more cards in a selected match.
Acca boost at 10bet
In football and horse racing 10bet offer a cash bonus of up to £5000 on winning accas. Place a pre-match acca bet of three or more selections and the bookie will add a cash bonus of 5% to 100% up to £5000. As ever, check the terms and conditions.
10bet Risk-Free Bet Bonus
Each week 10bet set up a series of scenarios for you to choose from. Predict which of them will happen, and you can win a free bet. The scenarios could be over/under goals scored, number of fouls, minutes added to the first half, etc.
10bet Reload Bonus
10bet have a number of offers available for existing customers. They will also email sports bettors offering free bets if they wager a certain amount.
Money Back if Second
With 10bet horse racing, you get your money back if your horse finished second in lots of top racing meetings.
Extra Places at 10bet
Staying with horse racing the bookie often pays out for extra places in selected races.
10bet VIP Programme: The Ten Club
The 10bet VIP programme is called The Ten Club. Membership is limited to 1000. Unlike many VIP programmes it is not a tiered system. Once you sign up for the Ten Club and confirm your membership, you’ll be assigned a specially trained private account manager who will care for your day-to-day needs. They can be contacted via a private WhatsApp service at any time.
As a member of the Ten Club, you’ll also be invited to several exclusive monthly events, be the first to take advantage of offers as well as receive individually tailored deals. You will be offered special deals on your birthday and on your anniversary of joining.
You will be the first to receive information about promos, you will benefit from rapid withdrawals, and will be made to feel like a VIP by the operator. Very few online bookmakers offer this kind of personal service to their players. The Ten Club enables you to forge a long-term relationship with your account manager, helping you to get the most out of your betting.
Great Promos and Welcome offer at 10bet |
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Chris Sampson: 10bet have an attractive welcome offer for new customers. Their promotions keep things interesting for new and existing customers alike. The VIP programme, The Ten Club, is a feature that sets 10bet apart from many of its rivals. |
10bet User Experience
Firstly, I looked at how to register an account, along with the welcome bonus, terms and conditions, before completing the registration and verification process. I checked out a number of different sports before looking at specific bets, focusing on football, rugby union and horse racing.
I placed a couple of bets to check everything ran smoothly and then looked at the customer service section, the terms and conditions and at the information and support on safer gambling. I completed this research using both the desktop version of the website and the app.
Using 10bet on their website
The 10bet desktop website is comprehensive, pleasing to the eye and easy to navigate. Everything that you need is easily accessible. It is one of the smoothest desktop experiences in the UK betting industry.
Using 10bet on their app
10bet provide a fantastic service on mobile devices. The app, which can be downloaded for free from both the Google Play and App stores, is quick, responsive and offers easy access to promotions, different sports markets, and all that the site has to offer. The attractive yet minimalist design of the desktop site makes a smooth transition to mobile screens, with the app being set out identically to the mobile website.
User friendly experience on the desktop and app at 10bet |
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Chris Sampson: 10bet provide a user-friendly experience on their desktop and on mobile devices, via the app. The design is excellent. It is functional, pleasing to the eye and easy to navigate. The bookie provides a great deal of important information regarding issues such as payment methods and account verification on their website which is easily found and makes the experience easier and smoother for their customers. |
How to register a new account with 10bet
You can register a new account with 10bet in a matter of minutes. We have outlined the steps for you.
- Visit the 10bet site and click the bright green Join Now button in the top right-hand corner of the webpage.
- Enter your details, including your first and last name, date of birth, and e-mail address on the first form.
- On the next screen, enter your phone number and address.
- Confirm the information and create your username and password.
- Your account will then be verified and created.
- Make sure to claim any sign-up bonuses that are available.
- You may need to further verify your information. After this you can enjoy everything 10bet has to offer.
Know Your Customer (KYC) at 10bet
KYC is the process used by 10bet to verify your account from security aspects. There are several stages. KYC is important for a number of reasons: your safety, our betting environment security, and for staying in line with UK Gambling Commission regulations.
KYC has three main stages:
1. Electronic verification
2. Verification with documents
3. Enhanced verification
What is electronic verification?
This is to ensure all customers are aged 18+ and allowed to bet. This electronic check usually takes just a few seconds but if this doesn’t work you need to verify your account with documents.
What is verification with documents?
We use this if an electronic check fails or as part of KYC.
If this is necessary, you may need to show us:
1. a document to prove your identity (passport, ID card, driving license, etc.)
2. a proof of address document issued in the past 18 months
3. a copy of your debit card (with middle digits hidden)
If your driving license address is the same as your registered address that will be acceptable.
What is enhanced verification?
Sometimes online gambling operators are legally required to ask for source of funds/wealth information from their customers.
This enhanced verification process aims to prove that the source of gambling funds is legit (salary, savings, property funds, rental income, inheritance, betting profit, stocks and shares etc.) and that customers play within their means. 10bet will be in touch if this is needed.
Documents and Information you need to share with 10bet
ID Verification
A copy of one of the following:
Passport
Driver’s Licence
ID card
Copy of debit card with middle digits hidden
Address Verification
Utility bill (less than eighteen months old).
A straightforward and secure sign in process at 10bet |
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Chris Sampson: A quick, simple and safe sign in and verification process. The steps are easy to follow, documents are easy to upload and you can easily access your welcome bonus. 10bet provide a great deal of information regarding verification on their website. |
10bet Payment Methods
10bet has a variety of payment methods. These methods, along with minimum and maximum amounts and time frames for both deposits and withdrawals are clearly set out on the website.
Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
VISA | £10 | £35000 | Instant | 1-2 banking days |
Mastercard | £10 | £35000 | Instant | 1-2 banking days |
Maestro | £10 | £35000 | Instant | 1-2 banking days |
Paypal | £10 | £50000 | Instant | 1-2 days |
Apple Pay | £10 | – | Instant | – |
Neteller | £10 | £50000 | Instant | 1-2 days |
Skrill | £10 | £50000 | Instant | 1-2 days |
Paysafecard | £10 | – | Instant | – |
Trustily | £10 | £50000 | Instant | 1-2 days |
Fast Bank Transfer | – | £50000 | – | 1-3 banking days |
10bet deposits and withdrawals are speedy, safe, fair and easy to use |
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Chris Sampson: 10bet have an effective, fair and user-friendly system in place for deposits and withdrawals. 10bet provide all of the necessary information on their website. |
Cryptocurrency available at 10bet
At the time of writing, no crypto payments are available at 10bet.
Time to collect your winnings. Here’s how to withdraw your money from 10bet
Withdrawing from 10bet is straightforward. You simply go to the withdrawal page and choose your withdrawal method. I have outlined the process step by step
Step by Step Guide on how to withdraw from 10bet
- First, make sure you’re logged in to your 10bet account. In the “My Account” menu (accessed by hovering over your name in the top bar) you’ll find the “Withdrawal” option.
- Click it and you’ll be redirected to the Withdrawal page, where you can see which payment methods are available for your withdrawal. Next to each method there’s a “Withdraw” button
- Click it, select the amount you wish to withdraw, and click “Withdraw” at the bottom of the page.
- Your transaction will become pending until it’s been reviewed and processed by 10bet. For more information, see clause 5.3 concerning withdrawals in the Terms & Conditions.
Other important information when withdrawing at 10bet
Withdrawal times differ between payment methods:
Card withdrawals – 1-2 business days for the funds to clear into your account.
E-wallets – 1-2 days for the funds to clear into your account.
Bank transfer – 1-3 business days for the funds to clear into your account. The minimum amount for one withdrawal is £1. The maximum amount for a single debit card withdrawal is £35,000. For the rest payment methods the amount is £50,000.
Remember that Saturday and Sunday, as well as UK bank holidays, are not business days. Withdrawal times may be longer in the event of verification requirements. Remember to read the terms and conditions for information concerning withdrawals.
Speedy, sound and secure withdrawals at 10bet |
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Chris Sampson: A quick safe and fair system for withdrawals. Once again all of the info you need is clearly set out on the website. |
10bet’s Customer Support
10bet boast a robust help section, with many FAQs. There is detailed information about deposits and withdrawals, account verification and other important issues. There is also a 24/7 live chat feature along with phone and email options. The bookie are also active on social media.
Contact: | Average Answer Time | |
[email protected] | Within 24 hours, however usually quicker | |
Phone | 0800-520-0079 | 10 minutes |
Live Chat | Available on the App/Website24/7 | 5 minutes |
@10betSports | – | |
@10bet | – |
Extensive help section, lots of contact options and great customer service at 10bet |
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Chris Sampson: 10bet´s help section is useful and is fully stocked with a range of FAQ, with links to information on many different areas and topics. There are a number of contact methods available and all provide fast responses. The live chat generally gives a quick response. Emails usually get a prompt response, the operator says the response will be within 24 hours but in reality it is often much quicker. |
Responsible Gambling
10bet take responsible gambling seriously. There are clear links to the responsible gaming section on the website and app. There are a number of features to help customers in this area. There is a self assessment questionnaire, which encourages punters to develop self awareness about their betting habits. 10bet supply contact information for outside agencies who can help you if you feel that your betting is becoming a problem or is out of control. They also have tools to help punters in a section called Staying in Control. Firstly there is the chance to set yourself a deposit and time limits. As soon as you join you are invited to set these boundaries. There is the option to take time-outs, short breaks from the site of up to six weeks. Then there are reality checks which let you know how long you have been logged in. Finally there is the chance to self-exclude for 6 months or any period of time over that up to five years. If you self-exclude the company recommend that you register with GAMSTOP.
In addition to this 10bet provide punters with an activity statement including bet amounts, winnings, losses and deposit amounts. The bookie also have a player protection policy in this section which includes the protection of minors.
The responsible gaming section can be found at the top and bottom of each page on the 10bet site.
10bet promotes responsible gambling |
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Chris Sampson: 10bet has a great attitude towards responsible gambling. Like all other important information, the info on responsible gambling is extremely thorough. The links are easy to find at the top and bottom of the web page. They provide a number of tools to help those with a problem, in addition to links for external support. In addition 10bet are very clear on their policies for protecting minors and for ensuring that their rules are clearly set out and adhered to. The whole section is well set out and is presented in a user-friendly and easy to understand way. |
Awards and Recognitions
10bet is a well-regarded and trustworthy gambling company. Their sportsbook is excellent and everything that is offered is done well. The presentation and layout of the desktop and app is exemplary. They have been recognised for their excellent presentation at the Fresh Awards.
Awards won by 10bet
2019 – Fresh Awards: Design and Branding
10bet: Great all round betting site with great app and attractive odds
Chris Sampson: 10bet are a fantastic online bookmaker who cover a wide range of sports. Their coverage of football, cricket, golf, horse racing and basketball have quality, and depth, covering a vast range of major and minor competitions really well. They are recognised as being a leading bookie for some of the more niche sports. For Chess and Cycling they are up there with the UK’s best. Their pre match markets are quality and their in-play betting is up there with the best in the industry. Their odds are often very competitive and are always fair. Unlike many of their competitors they have a VIP section which gives its members some fantastic perks. The design, quality and usability of the website and app are fantastic combining style with substance. They present all information transparently and thoroughly.
I would like to see 10bet introduce live streaming. This is an area where it falls behind the other leading bookies. Streaming would improve the overall service and would take the wonderful in-play section even further. I would definitely recommend 10bet to experienced and novice bettors alike.
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