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Superbook US Review: A Brand with Very Good Odds
SuperBook is a brand that has been a staple in the gaming community. How does their online sportsbook compare to their competition?
They may not provide all of the flashy promotions and features of their constituents, but their odds measure up with the best, and that could be enough to give them your business.
What I Analyzed on SuperBook
Here we cover everything you need to know to make an informed decision about signing up with a betting site (or app, in the case of SuperBook). Below is a complete list of what we looked into.
- Licenses
- Range of available sports
- Odds’ value
- Betting options & features
- Bonus and offers analysis
- Overall user experience
- How easy is it to open a new account
- Things you need to know about their deposit methods
- How withdrawing works
- What do you do if you run into issues
SuperBook Licensing, Safety, and Trustworthiness
Knowing that a sportsbook is safe and trustworthy to use is important. I verified what states SuperBook is licensed to operate in, their levels of safety, and whether or not you can trust them to provide sensitive information.
SuperBook Sportsbook is available in the following state(s):
- Colorado
- Indiana
- Iowa
- Maryland
- Nevada
- New Jersey
- Ohio
- Tennessee
What makes SuperBook safe?
Licensed sportsbooks must fulfill a criteria of legal obligations related to player safety. However, some sportsbooks only meet the bare minimum, while others go above and beyond. I’ll tell you where SuperBook ranks on that spectrum.
- SuperBook vows that all the information you provide is safe and confidential.
- All that information is on a private server behind firewalls designed to block unauthorized access outside of SuperBook.
- Since all of their information is sent within the United States, they abide by security measures required by US law.
| Would I consider SuperBook to be a safe sportsbook? |
| John Supowitz: The fact they store your information in their own private servers and meet all of the data safety laws required by the US ensures that SuperBook puts in the effort to make sure that your information is secure. |
Welcome Offers and Promos – Grab a Bonus at SuperBook
Welcome bonuses are the best way to begin your betting experience, and promo codes are a great way to get even better offers. SuperBook does provide an excellent welcome bonus, but after that, there are currently no other promotions.
$250 First Deposit Match
SuperBook provides a 100% match of your first deposit of up to $250. You get that money whether your first bet wins or loses. It comes in the form of a credit to use on the sportsbook and only with odds better than -200.
SuperBook Loyalty Program
Most sportsbooks like to have a reward or loyalty program because it entices the bettor to use the site. These types of programs allow you to move up levels the more you place wagers and, as a result, to gain prizes.
SuperBooks has this program, but the opportunity to use it doesn’t come immediately when you sign up.
After initially looking at the site, I couldn’t find any information on a loyalty program, but after scrolling to the bottom, there is a link.
Upon clicking the link, I came to a page where I could sign up to join their program. They indicate that it’s for people who have been longtime users of the platform, and there is no information on what is included in this program.
| How do SuperBook’s welcome bonuses and loyalty program stack up against their rivals? |
| John Supowitz: There is where SuperBook falls flat. While the welcome bonus is great, unlike other sportsbooks, they do not provide other promotions. If the loyalty program isn’t provided to all of their users, then there must be some excellent perks, but we don’t know that for sure. |
Sports & Leagues You Can Bet On At SuperBook
SuperBook does an exceptional job covering all major sports in the United States, including NFL, MLB, NHL, NBA, NCAAF, and NCAAB. They also feature some of the smaller sports, including national and international soccer (MLS and UEFA), tennis, golf, combat sports, and auto racing.
The niche sports are where they come up short, which includes no cricket.
| Does SuperBook offer a wide range of sports and events? |
| John Supowitz: If you’re looking to bet on all of the popular sports, then SuperBook has you covered. Fans of certain niche sports with popularity here in the US are also featured, but they aren’t as extensive when it comes to international or smaller sports options. |
SuperBook Betting Options and Features
SuperBook has the basic betting features you would expect from any online sportsbook. These include moneylines, point spreads, over/under, and player props, but when it comes to more in-depth betting options, it’s not extensive as other sportsbooks.
There is live betting, but it’s limited and mostly includes just spreads, moneylines, and totals.
They have same game parlays, but compared to other sportsbooks, I found it difficult to find an extensive amount of options to make a good SGP.
We did mention they have player props, while some books can give a wide availability of options, I found SuperBook to be very basic.
For SuperBook’s odds in general, I found them to be on par with other sites, and the user can feel confident they are getting great odds from their sportsbook.
What sets them apart from other platforms and could entice you to use their service is the SuperContest. It’s a season-long competition during the NFL season where you accumulate points with weekly picks for the chance to win a large cash prize at the end of the season.
| Does Superbook offer competitive odds? |
| John Supowitz: I was happy to see when comparing odds to other sportsbooks that SuperBook was as good, and sometimes even better than its competitors. You can use this site in confidence that you’re finding great odds |
How Easy Do I Find It To Use Superbook’s Site?
| DESKTOP VERSION | 👍 |
| MOBILE ON THE WEB | 👍 |
| MOBILE APPS | 👍 |
SuperBook Desktop User Experience
The desktop site is one of the best and most unique experiences in the sports betting realm. When you go to the homepage, you click on the state you’re wagering, which will instantly take you to that sportsbook.
Not only is this site where you can place bets, but they teach you how to bet. Several pages are dedicated to teaching you the basics, including the different types of bets, how to place bets, and terms to know. They also do this for every sport they provide.
They also have several podcasts sponsored by the website and news dedicated to every sport.
SuperBook Mobile On The Web User Experience
The site on my phone provides all the same features and pages on the desktop site. It was easy to navigate, and I found the pages loaded seamlessly.
SuperBook Mobile App User Experience
Using my iPhone, they don’t have just one app for all users in the app store, you must find the specific state you will be placing bets.
The app doesn’t have all of the other pages like the website did, just the sportsbook.
Aesthetically it was okay, nothing flashy.
I found the app easy to navigate. All of your sports options are on the top.
The middle had options to see upcoming events, live games, the teams of the state you’re betting in, and featured options where it had a list of futures for different leagues and events.
The bottom had the home page, a to z list of the sports, betting slips, promos, and your profile page.
How To Register A New Account With SuperBook?
- Download the App
- Click “Join Now”
- Create Email, Username, and Password (Enter Promo Code if You Have One)
- Enter Name, Social Security Number (Last Four Digits), Date of Birth, and Address
- Enter your Mobile Phone Number
- Accept Terms & Conditions and click “Create My Account
Documents And Information You Need To Share With SuperBook To Open An Account
You must give SuperBook your full name, email, street address, and last four digits of your SSN.
How Reliable Are SuperBook’s Payment Methods?
SuperBook has a variety of (relatively standard) payment methods, and you can see the details of each in the table below. My one gripe is that all the payment methods have the same withdrawal time, and there isn’t an instant option, as some sportsbooks have.
Payment Method | Min Deposit | Minimum Withdrawal | Average Deposit Time | Average Withdrawal Time |
| Debit/Credit Card | $10 | $10 | Instant | 1-5 Banking Days |
| PayPal | $10 | $10 | Instant | 1-5 Banking Days |
| Play+ | $10 | $10 | Instant | 1-5 Banking Days |
| PaySafe | $10 | $10 | Instant | 1-5 Banking Days |
| VIP Preferred e-Check | $10 | $10 | Instant | 1-5 Banking Days |
| Cash at the Cage | N/A | N/A | Instant | Instant |
| Wire Transfer | $10 | $10 | Instant | 1-5 Banking Days |
Time to collect your winnings? Here’s How to withdraw your money from SuperBook
Ready to bask in the fruits of your glory? The process of withdrawing from SuperBook is relatively easy. It depends on the payment method you select. It doesn’t matter what way you use to withdraw your earnings, SuperBook is standard in all forms with 1-5 business days.
Step-by-Step Guide On How to Withdraw From SuperBook
1. Head to the SuperBook Sportsbook website or app and log in to your account
2. Go to your account balance page and click the withdraw button. It may ask you to verify your identity, so get your documents handy.
3. Choose one of the available options for withdrawals
4. Input the amount you wish to withdraw
5. Click the confirm button and wait for your request to be processed.
Other important information to know when withdrawing
Just know that there is a minimum withdrawal of $10. Always ensure you are putting in the correct amount of money you want to withdraw and the correct method of receiving the money.
Is SuperBook’s Customer service actually helpful?
| DETAILS | TIME | ||
| TELEPHONE | 👍 | telephone number located at the bottom of the site | 4am PT-11pm PT |
| 👍 | There’s an email address, but also a form in the support page | ||
| LIVE CHAT | 👎 | ||
| LANGUAGES | 1 | EN | – |
| Good Support overall |
| John Supowitz: I like that there is a direct phone number and email to use, and they were fairly easy to use and responded promptly. The lack of live chat is not ideal, especially because many competitors do provide that feature. |
Responsible Gambling
SuperBook corresponds with all the legal requirements when it comes to responsible gambling on a federal as well as a state level. Helpline numbers and resources are featured throughout the site and its apps.
SuperBook’s Approach To Responsible Gambling
SuperBook checks all the boxes when caring for customers and stopping them when they overextend their betting action.
They also provide a service where you are temporarily not allowed to use your account to make wagers, or you can permanently close your account without re-opening it.
They also allow you to set daily, weekly, or monthly deposit and wagering limits.
Resources For Responsible Gambling
On the SuperBook website, I could not locate the resources for each particular state like some other sites do, but they provide the phone number for the Problem Gaming Helpline.
Conclusion
After researching this sportsbook, there are some great reasons to choose SuperBook. It would be a great platform to use if you’re a beginner at sports betting.
All of the resources to learn how to bet are on their site, and it would be ideal for anyone who has almost zero knowledge about sports betting.
Their welcome bonus is excellent, but unfortunately, after that, there aren’t any more promotions or boosts to get more bang for your buck.
The odds are on par with their competitors, and I felt good about placing wagers on their site, The drawback is there aren’t as many options to bet on, especially if you’re to make a same game parlay.
The SuperContest for football can encourage you to use their site with the potential of a large payout.
