Bet-at-home have been in operation for over 20 years and have vast experience in the sports betting industry. However, much of that has come from having great success in mainland Europe, which is the reason why some people won’t have heard too much about this brand.
Unfortunately, Bet-at-home have taken a different approach to many other bookmakers when it comes to how the promote their service.
They do not focus on a great start for customers, rather than that, they focus on offering a full service that is packed with quality. You won’t get a welcome bonus, but when you do sign up with Bet-at-home, you will be able to take advantage of other things such as their excellent betting odds, great markets and in play service.
The registration process on the website is effortless and takes just a few minutes to follow the steps.
This is the process in full for new players, so easy to complete and in just a few minutes you are able to start betting if you want to.
Our bookmaker reviews honestly observe various players in the betting industry. Our main goal is to assist people to have a great betting experience, by helping them make well-informed decisions and limit their mistakes. We are happy with the feedback that we receive by our readers, and we will continue to examine the pros and cons of each bookmaker for you.
Here we look at the strengths and weaknesses of a bookmaker, which you may or may not have heard of before, depending on how much you know about the industry.
Bet-at-home holds betting licences in Malta, Germany, the UK, and Ireland. In 2014 the company received a licence from the UK Gambling Commission, creating more security for both business partners and customers.
In this review, you will find out more about the company, their sports coverage, customer support, and anything else that would be of interest to potential players.
The website design is not the best style, and it hasn’t been updated for some time now. This fact doesn’t go unnoticed and those with betting experience can see this and know that the company has slightly neglected this area of their service.
When you are on the landing page you will notice a few sections to choose from. Along with live events and pre-game highlights, you will also see a few advertising banners. A nice touch on the home page is that you will see the available payment methods listed along the top of the page, something we will touch on a little later in this review.
Another interesting feature is the ‘top winners' area where the big winners on the site are shown as well as what they have won. This seems a bit strange to us because we are not sure that every player will want to be featured and exposed on the website.
At the top are tabs for sports, casino, e-sports betting, and virtual games.
If you want to see the strengths of this bookmaker, just click on the sports tab, and it will send you to a page with all the sports that this bookmaker has available. A wide variety of daily betting opportunities can be easily found in the section. On the day we viewed the website and wrote this review, we found more than 35 sports available, with many markets to use inside each sport, with over 100 for the biggest sports and games.
You can place a bet on the big sports such as football, tennis, basketball, and boxing. Alongside them, you can check out the betting opportunities that are a little more uncommon, such as politics, sailing and chess. There is also the option to bet on e-Sport, with games such as Dota2 and CSGO supported here, and plenty of tournaments to place your wagers on.
The biggest disadvantage we found here is the lack of markets for horse racing. This sport attracts many punters and is almost mandatory for the bookmakers, such is its popularity. The only way to place horse racing bets is to check the virtual games area, where you can find horse racing simulations. Missing horse racing in your sports portfolio while trying to be amongst the biggest bookmakers in the world is a huge minus for Bet-at-home. Of course, it is worth saying that if you have no interest in horse racing, this won’t affect you at all, but it will affect a lot of people.
We looked at the odds on offer with this bookmaker and compared them to a number of big players in the industry. We looked at football, golf, tennis and American football to give us a bigger picture and the results were strong.
Bet-at-home stood up well and offered the exact same service as many big players, offering very competitive odds that were either equal to the best, or just behind the best from the others we checked.
The betting odds are shown as decimal odds, but you can change the view to fractional.
Some players prefer to place their bets live and choose their bookmaker by its range of live events and extras.
During your time with Bet-at-home, you can place live bets on sports like football, tennis, basketball, beach volleyball, table tennis, eSports battles and many more.
The extras, which are available are a very important part of our reviews. Here Bet-at-home gives plenty of exciting options for you to use which are:
The payment process on a site is something you need to know and understand before signing up anywhere, to make sure you can get funds into your new account.
Bet-at-home provides several ways to deposit and withdraw your money.
Only a bank transfer takes time for funds to appear, usually around 3 days and you have to wait before placing your bets if you decide to use this method. The minimum deposit is £10 and all methods are without fees which is great to see.
For withdrawals, you can use the same payment methods with varying minimum and maximum amounts for that (for example the minimum for debit cards is £75). If you use Skrill you have only two free transactions per month, and this is three for bank transfers. For every additional withdrawal, the fee is up to £5, something that we don’t like as we don’t believe punters should be charged for taking out their own money.
When you have questions, you can ask for help from the bet-at-home customer support team. Whether your question is about depositing or withdrawals, technical issues, the mobile app, or anything else, you can be helped in many ways.
We found two more ways to contact bet-at-home’s customer care team - by email and by phone. You can send an email to [email protected] or call to +356-20102511.
Overall the popular betting platform bet-at-home has enough positives to boast about, but if they want to keep their position in the iGaming industry then they do need to add and improve a few areas.
The slightly dated looking website will not appeal to everyone, and although the good news is that they have kept things very simple, their site design could be so much better.
Another huge disadvantage is the lack of a welcome offer. In the 21st century it is very tough to attract new customers if you do not have any sort of a welcome bonus. This is another area they should try and fix as soon as possible.
The positive sides, which we want to bring to your attention, are the big sports portfolio, great live area, and excellent odds. The additional extras such as the mobile app, cash-out option, live score info and results centre, are also features that will attract players to the site.
Another positive about Bet-at-home is that the are an extremely big and reputable company, so you can be sure that your money is safely stored, and if you win a big accumulator bet you will get your money.
If you liked our review and you want to open an account with bet-at-home please follow our link and sign up with them.
What are the advantages of choosing Bet-at-home?
Players joining Bet-at-home will see the excellent odds on offer, great sports coverage, especially football, and good in play service as the best elements of the site.
Is Bet-at-home safe?
Yes, they have been in operation for more than 20 years now, and although you may have not heard their name before, this bookmaker has a fantastic reputation in Europe, where they have focused much of their attention in the past.
Where is Bet-at-home located?
The original home for Bet-at-home is Austria, and they still have headquarters there, although now they also have offices in Malta, Gibraltar and Germany.
How can I contact Bet-at-home customer service?
There are three ways of speaking to the Bet-at-home customer support team, these are via live chat, on the phone or by email.
Does Bet-at-home have a partial cash-out?
Bet-at-home offer regular cash out across live and pre-match bets, including both singles and accumulator bets but at the moment they do not offer partial cash-out for your bets.